Monsurat L.

Skills

Customer service , Virtual assistance, Email marketing, Research, Sales and marketing, Microsoft office (word, PowerPoint,excel, outlook), Zoom, Zendesk, Salesforce, Mailchimp, Anydesk,

About

I possess expertise in WordPress web development and SEO (Search Engine Optimization) techniques, enabling me to
create responsive websites that are both user-friendly and search engine optimized. A customer service professional with a proven track record of exceeding customer expectations in both remote and on-site environments. Possessing
strong analytical and problem-solving skills. I excel in fast-paced, results-driven environments and thrive in multitasking while maintaining a customer-centric focus. Proficient in Microsoft Office, Google Workspace, and CRM systems, I offer exceptional oral and written communication skills, active listening abilities, and an unwavering commitment to
building customer loyalty.