Monserrat M.

Community Manager

Mexico City, Mexico

Skills Social Media Management
Community Engagement and Moderation
Content Creation and Curation
Customer Support and Relationship Management
Analytics and Reporting (Google Analytics, social media insights, Hootsuite, Later, Postone)
Excellent Written and Verbal Communication (English and Spanish)
Conflict Resolution and Problem-Solving
Strategic Planning and Execution
Team Collaboration and Leadership
Flexibility and Adaptability
Attention to Detail
Technical Proficiency (Slack, Discord, Reddit, Facebook, Instagram, TikTok, X, Google Drive, Zoom, Google Meet, Skype)

About ighly motivated and experienced Community Manager with a passion for fostering engagement, building relationships, and creating inclusive online spaces. Skilled in social media management, content creation, customer support, and community moderation. Proven track record of developing and executing successful social media campaigns, analyzing community feedback, and driving brand loyalty. Fluent in English and Spanish, with conversational proficiency in French. Adept at working in fast-paced, remote environments and collaborating with cross-functional teams to achieve strategic goals.