We are looking for a proactive and strategic Operations Manager to join the Cointelegraph Global team. This role focuses on managing and supporting our network of international media partners. You will lead cross-functional coordination, ensure quality control of content and reporting, streamline operational processes, and act as a key point of contact for partner teams. The ideal candidate is hands-on, structured, and confident in working across editorial, commercial, and technical workflows.

What you will do:

Own day-to-day coordination with international media partners: Act as the primary point of contact, lead calls, manage requests, resolve blockers, and ensure alignment with company objectives.
Oversee content and operational quality: Ensure partners follow editorial and advertising guidelines, deliver content that meets Cointelegraph’s standards, and operate in compliance with internal processes.
Design and implement scalable workflows: Build clear, repeatable systems for partner onboarding, content auditing, reporting, and internal coordination.
Support financial reporting and compliance: Review monthly partner reports for accuracy, ensure alignment with commercial logic, and coordinate with legal and finance teams to maintain compliance with local tax and regulatory requirements.
Track partner performance and provide strategic insight: Monitor business and editorial metrics, investigate anomalies, contribute to KPI development, and share regular updates with internal stakeholders and leadership to support accountability and informed decision-making.
Manage and support junior team members: Set priorities, delegate tasks, and foster growth within a small, remote ops team.
Collaborate with internal teams: Work with IT, Content, Legal, Finance, and other functions to address cross-cutting challenges and improve overall partner experience.

Requirements:

5–7 years of experience in operations or program management: Preferably in digital media, advertising, or a similarly fast-paced and distributed environment.
Strong communication and stakeholder management skills: Confident in leading partner calls, drafting professional responses, and navigating commercial discussions.
Process-driven and structured: Able to build, adapt, and improve workflows from scratch or within existing systems — balancing clarity, speed, and scalability.
Excellent written and spoken English: Able to communicate clearly and effectively across internal and external channels.
Comfort with distributed teams and ambiguity: Experience coordinating across time zones, cultures, and levels of context; can work independently and make informed decisions.
Solid commercial understanding: Can evaluate partner performance, understand business logic behind revenue-sharing models, and spot operational red flags.
Basic financial literacy: Comfortable reviewing spreadsheets and sales reports; no need for deep accounting knowledge.
Team management experience: Has worked with or led a small team, delegated tasks, and tracked execution.
Proficiency with project management tools (e.g., Notion, Asana) and collaborative documentation platforms.

Bonus

Bachelor’s degree in Operations, Business Administration, Finance, or a related field.
Media industry or digital advertising experience: Familiarity with editorial workflows, ad products, or content platforms is a strong plus.
Experience in crypto, Web3, or digital media partnerships: Background in blockchain-focused media, Web3 marketing, or crypto-native operations is a strong plus.

Benefits:

Fully Remote: Enjoy the freedom to work from any location around the globe.
Generous PTO: Recharge with paid time off — because your well-being matters.
Industry Leader: Be a part of a trailblazing organization that sets the standard in its field.
Career Advancement: Elevate your professional journey within a community of world-class experts.
Continuous Learning: Experience unparalleled growth and development opportunities.

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