The digital content specialists, as part of a larger Operations team, is responsible for creation of announcements, FAQ and marketing material on our digital platforms.
• Creation and translation of all English language announcements, user guides and marketing content by the Operations team.
• Ensuring accuracy, adequacy and timely publishing of all announcements and marketing articles.
• Secondary role: Communicating with English-speaking users through various channels – including LiveChat, Email, Skype and Telegram
• Act as the English subject matter expert (SME) for all digital product and marketing content, including verifying content submissions and copy editing.
• Coordinate all translation logistics within the Digital Content team to ensure alignment of content.
• Maintain and manage standard communication templates for time critical delivery.
• Work closely with other departments, such as Operations, Designers, Product and Customer Support to deliver a seamless customer experience.
• Mandatory: Effectively bilingual in English and Chinese, with high written proficiency in English.
• Basic familiarity with financial trading terms, blockchain terms, cryptocurrency and blockchain technology is preferred.
• Ability to read and write a third language such as Vietnamese, Russian, Bahasa will be a strong added advantage.
• Experience in internet publishing, digital content marketing skills with keen visual sense with be highly advantageous.
• Good team player and able to adapt to different cultures. Able to work under stress and deliver on a time-sensitive basis.
• Singapore citizens, permanent residents preferred for full-time roles in Singapore
New graduates with strong interest or experience in blockchain technology or cryptocurrency trading are welcome to apply
The cryptocurrency market is growing exponentially. There is no better place to learn about both blockchain technology and financial trading than in Huobi. This is a fast-paced environment. The culture is demanding but if you are confident and have a can-do attitude the potential rewards are significant.
Crypto Trading knowledge, English, Chinese required