OKEx - Community Specialist at OKEX Technology Company Limited

Community Specialist at OKEX Technology Company Limited

OKEx - Global

Job description


• Manage interactions with users on Telegram, Reddit, Bitcoin Talk, Twitter, and other social platforms

• Develop strong relationships with OKEX users, respond to comments and queries in a timely and professional manner and to foster a positive community and add value to the user’s experiences

• Summarize insights, comments and conversations to create actionable, client-facing reports that lead to optimization

• Collaborate with Social Media, Marketing and PR team on setting and implementing social media and amplification plan to drive awareness and build an online community and manage/update the database

• Organize and participate in events to build community and boost brand awareness

• Deliver important feedback from the community feedback to the QA and product teams

• Coordinate with PR and marketing teams to maintain consistent messaging


• Bachelor Degree in Journalism / Communications or related disciplines

• At least 1 year of experience in developing digital and social media strategy

• In-depth understanding of different digital and social channels

• A good understanding of the latest digital and social media trends

• Work experience in cryptocurrency exchange is a PLUS

• Excellent verbal and written communication skills

• Must be native in English, Cantonese and Mandarin would be beneficial

• Passion for Blockchain, Building Businesses, Fintech, Financial Markets.

• Interested to learn about Cryptocurrency


*We offer competitive salary and VISA Sponsorship to the right candidate


company name:
social links: