Product Manager, Fraud

Kraken | Take your crypto to the next level with Kraken

About

As one of the largest and oldest Bitcoin exchanges in the world, Kraken is consistently named one of the best places to buy and sell crypto online, thanks to our excellent service, low fees, versatile funding options and rigorous security standards -- but this is only part of the story. We’ve been on the forefront of the blockchain revolution since 2011.

Overview

San Francisco, CA, USA

krakenfx

Job Description

About Kraken
As one of the largest and most trusted digital asset platforms globally, we are empowering people to experience the life-changing potential of crypto. Trusted by over 8 million consumer and pro traders, institutions, and authorities worldwide – our unique combination of products, services, and global expertise is helping tip the scales towards mass crypto adoption. But we’re only just getting started. We want to be pioneers in crypto and add value to the everyday lives of billions. Now is not the time to sit on the sidelines. Join us to bring crypto to the world.
About the Role
The Product Manager will be responsible for the mission-critical risk & fraud system and workflows for the Kraken exchange. The ideal candidate is data-driven, technically adept and has a proven track record of achievement.
Responsibilities include building and driving risk & fraud vision and roadmap, deep understanding of our risk needs vs. the competition, close collaboration with client-facing teams on client behavioural patterns, detailing of product requirements and end-to-end execution together with the technology and service teams.
The successful candidate should thrive in a security-focused, collaborative, process-driven environment and be able to easily adapt and adjust to change without sacrificing the product vision. The position requires interaction with a wide variety of internal stakeholders at various levels of the organization. Candidates must possess the ability to clearly articulate the rationale behind decisions to business, compliance, technology and client-facing stakeholders. They must also have exceptional project management skills.

Responsibilities

    • Drive development of the overall risk & fraud product strategy, roadmap, and implementation phases
    • Maintain market and competitor insights across the industry
    • Work closely with client-facing personnel and key stakeholders
    • Plan relevant testing, perform rollout planning and execution
    • Definition and on-going monitoring of fraud related KPIs
    • Evangelize the power of analytics and experimentation in building a data-driven organization
    • Evaluate new product opportunities and bring forward proposals for improvement
    • Develop product documentation including specifications, wireframes, and process flows.
    • Facilitate communication across all project phases and proactively alert management of changes to scope, timelines and resources

Requirements

    • Intimate knowledge of risk & fraud patterns, mitigation strategies
    • Understanding of the compliance and legal implications of fraudulent activities
    • Knowledge of the technical aspects of large scale risk & fraud systems
    • 3-5 years of relevant product management experience
    • Knowledge of the cryptocurrency exchange space
    • Expertise in data gathering and quantitative analysis
    • Solution oriented, highly-motivated and proactive self-starter
    • Strong grasp of information architecture and user experience best practices
    • Macro-to-micro versatility: strategic mindset coupled with a keen attention to detail
    • Well-rounded interpersonal skills, and experience interacting with diverse personalities
    • Deep understanding of project management principles and best practices
    • Exceptional communication and presentation skills
    • Prior crypto, trading, gaming, banking or risk relevant experience is required
Location Tagging: #EU #US #LI-Remote #LI-DP1
We’re powered by people from around the world with their own unique and diverse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background.
As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
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