Manager of GTM Strategy & Operations

Ripple | Building the Internet of Value. Enabling the world to move value the way information moves today


Discover why hundreds of financial institutions choose RippleNet to provide a better payments experience and enable greater economic opportunity for everyone, everywhere.


San Francisco, CA, USA


Job Description


  • Serve as a strategic advisor and operational partner to field leadership teams
  • Help leadership define, measure and achieve key performance targets
  • Own the rhythm of the business cadence (pipeline meetings, territory review, forecasting activities, business reviews etc.)
  • Partner with Finance and HR to design and operationalize compensation structures for SDRs, AEs and CSMs that help drive desirable business outcomes
  • Collaborate with the Revenue Intelligence and CRM teams to help build end-to-end workflows spanning across a wide range of systems, data sources and users
  • Help drive large and complex deals across the finish line by partnering closely with Product, Marketing and Legal to obtain appropriate approvals
  • Relay the voice of the customer and data driven insights back to the senior leadership team to inform Product and/or GTM optimizations
  • Engage in post sales activities including but not limited to invoicing, payment collection, contract management,renewals etc. in conjunction with field teams and Finance
  • Coach and mentor junior team members (workflows, dashboards, presentations etc.)


  • 8+ years of experience in Sales Strategy & Ops and/or Strategy Consulting at high growth software companies
  • Firm understanding of B2B SaaS metrics (ARR, CAC/LTV, Churn etc.)
  • Deep knowledge of sales and marketing funnels (leads, opportunities, accounts etc.)
  • Strong desire to use data to solve large and complex problems a fast paced environment
  • Crisp written and verbal communication skills (from decks to presentations)
  • Fluency with Salesforce, Tableau,, Pardot, G-Sheets, G-Slides
  • Familiarity or willingness to learn SQL
  • Comfortable working in fast rapidly changing environments


  • San Francisco, CA
  • Occasional international travel might be required


  • The chance to work in a fast-paced start-up environment with experienced industry leaders
  • A learning environment where you can dive deep into the latest technologies and make an impact
  • Competitive salary and equity
  • 100% paid medical and dental and 95% paid vision insurance for employees starting on your first day
  • 401k (with match), commuter benefits
  • Industry-leading parental leave policies
  • Generous wellness reimbursement and weekly onsite programs
  • Flexible vacation policy – work with your manager to take time off when you need it
  • Employee giving match
  • Modern office in San Francisco’s Financial District
  • Fully-stocked kitchen with organic snacks, beverages, and coffee drinks
  • Weekly company meeting – ask me anything style discussion with our Leadership Team
  • Team outings to sports games, happy hours, game nights and more!


Ripple is doing for value what the internet did for information: enabling its instant and seamless flow around the world. We call this the Internet of Value (IoV). Using blockchain and cryptocurrency technology, Ripple is dedicated to creating powerful gains in financial efficiency, equity and inclusion. In addition, Ripple is developing and enabling the future use cases that will catalyze the new digital economy for governments, businesses and consumers.

Ripple has offices in San Francisco (HQ), New York, London, Mumbai, Singapore, São Paulo, Reykjavík, Washington D.C. and Dubai.

Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
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