Crypto HR Administrator

Token Metrics | Invest Like The Experts. AI-driven crypto research platform which turns data into actionable investment insights, to help you beat the market


Token Metrics is a cryptocurrency investment research firm that provides AI-based cryptocurrency ratings and price predictions. Founded in 2018 by Ian Balina, Token Metrics is headquartered in Austin, Texas, the company specializes in delivering cryptocurrency investment research to crypto investors using professional analysts, analytics, and artificial intelligence. Token Metrics has a diverse set of customers, from the crypto curious to fund managers to passive investors, in more than 50 countries.


Austin, TX, USA

Job Description

We are looking for an HR Administrator to support the Token Metrics Human Resources department. The HR Admin role at Token Metrics is focused on people operations and preserving Token Metrics’ unique culture in terms of how we recruit, hire, and develop outstanding people. You will act as the first point of contact for HR-related queries from employees and external partners.
Your primary administrative duties include maintaining personnel records, managing HR documents (e.g. employment records and onboarding guides), and updating internal databases. Our ideal candidate is organized, has experience with HR procedures, and can juggle various administrative tasks on time.  We are also looking for a problem solver, with great attention to detail and strong interpersonal skills.
Ultimately, you should be able to ensure our HR department supports our employees while conforming to labor laws and Token Metrics policies.
Do you flourish in a fast-paced, dynamic environment? Do you want to take on the task of providing an ever-improving employee experience? Can you think creatively and implement process improvements throughout our HR departments around the world? If you answered yes, the HR Generalist position might be right for you.
Join us we’re going to the moon and beyond!


    • Organizing and maintaining personnel records, entering new hire data, and updating any previous employees’ data.
    • Prepare various HR documents, including new hire guides, employment contracts, compensation lists, and more.
    • Prepare HR documents, like employment contracts and new hire guides
    • Revise company policies
    • Liaise with external partners, like insurance vendors, and ensure legal compliance
    • Create regular reports and presentations on HR metrics (e.g. turnover rates)Assist recruiters, talent acquisition teams, and other HR staff with activities, such as onboarding of new recruits.
    • Answer employees’ queries about HR-related issues
    • Update job knowledge by participating in educational opportunities and reading professional publications.
    • Arrange travel accommodations and process expense forms
    • Participate in HR projects (e.g. help organize a job fair event)


    • Proven work experience (3+ – 5 years exp) as an HR Administrator, HR Administrative Assistant, or relevant role
    • Experience with HR software, like HRIS or HRMSComputer literacy in basic computer programs, such as MS Office applications, including Microsoft Word, Excel, and PowerPoint, among others.
    • Thorough knowledge of labor laws
    • Excellent organizational skills, with an ability to prioritize important projects
    • Great problem-solving and analytical skills to manage daily administrative tasks.
    • Strong phone, email, and in-person communication skills
    • BS in Human Resources or relevant field
    • Ability to thrive in a startup environment.
About Token Metrics
Token Metrics helps crypto investors build profitable portfolios using artificial intelligence-based crypto indices, rankings, and price predictions.
Token Metrics has a diverse set of customers, from retail investors and traders to crypto fund managers, in more than 50 countries.
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