Crypto.com was founded in 2016 on a simple belief: it’s a basic human right for everyone to control their money, data and identity. With over 10+ million users on its platform today, Crypto.com provides a powerful alternative to traditional financial services, turning its vision of “cryptocurrency in every wallet” into reality, one customer at a time. Crypto.com is headquartered in Hong Kong with a 2000+ strong team.
For more information, please visit www.crypto.com.
- Ensure maximum uptime for multiple production systems
- Provide level one application production support to internal users for the trading, data processing, and IT operations
- Perform system operation and administration tasks, including checking and monitor multiple systems performance on a daily basis
- Work closely with internal users to investigate and resolve production system issues, and communicate system enhancement /bug fix requirements to multiple engineering team
- A strong interest in working in technology and/or financial environments
- 10+ year experience on application support
- 1 year+ experience to support exchange / high frequency / low latency trading system.
- Experience in Database query, Shellscript & basic linux command
- Help in setting up the support model with the team in long term
- Excellent communication and interpersonal skills
- A problem solver with a keen eye for detail
- Provide phone or remote support in the non-office hour in case required
- Experience with third-party IT support ticketing systems is a plus
- Knowledge of Redis, Relational databases and log queries is a plus
Preferred Technical Skills :
- Able to support applications on linux environmen
- Familiar with modern deployments using CI/CD
- Familiar with operations under Linux environment
- Understanding of FIX protocols is a plus
- Understanding of AWS / Kubernetes is a plus
- We offer an attractive compensation package working in a cutting-edge field of Fintech.
- Huge responsibilities from Day 1.
- Be the owner of your own learning curve.
- The possibilities are limitless and depend on you
- You get to work in a very dynamic environment and be part of an international team
- You will get to have involvement in developing a brand new product from scratch alongside with a talented team