Account Manager / Senior Account Manager – North America – Crypto Exchange | Cryptocurrency in Every Wallet™


Founded in 2016, today serves over 10 million customers with the world’s fastest growing crypto app, along with the Visa Card the world’s largest crypto card program the Exchange and DeFi Wallet. Recently launched, NFT is the premier platform for collecting and trading NFTs, carefully curated from the worlds of art, design, entertainment and sports.


Central Region, Singapore


Job Description


About was founded in 2016 on a simple belief: it’s a basic human right for everyone to control their money, data and identity.

With over 10 million users on its platform today, provides a powerful alternative to traditional financial services, turning its vision of “cryptocurrency in every wallet” into reality, one customer at a time. is built on a solid foundation of security, privacy and compliance and is the first cryptocurrency company in the world to have ISO27001:2013 and PCI:DSS 3.2.1, Level 1 compliance. is headquartered in Hong Kong with a 3000+ strong global team.

For more information, please visit

What will make your role exciting

  • Define and build your institutional / high-net worth clientele – in the fast-growing crypto & blockchain industry, there are no limits to who your clients are (or could potentially be)! You take ownership & lead in flexibly identifying & pitching institutional leads.
  • Take pride in successes that could come in various shapes – from onboarding a client to their first crypto instrument, to customizing a crypto product for your client that the market has never seen before.
  • Craft and tailor your products – the journey of bringing traditional financial services products to crypto has just begun: you have a say in tailoring what you pitch to institutional clients. Beyond OTC trading, you are encouraged to put your creativity & expertise to full use: identify other financial services offerings that may be of interest (e.g., credit, custody) – and you will have the full support of the team to bring a new product into fruition!

What a day on your job may look like

  • Serving as the main point of contact for to ensure a successful onboarding process for our Institutional clients
  • Conduct workflow conversations to advise optimal structure and workflow per each customer and team
  • Help drive early adoption, setting KPIs and success metrics for ROI
  • Establish key contact relationships with Institutional clients ( Hedge Funds, Family office, Proprietary Shops, Market Makers, Fund platforms etc)
  • Manage and maintain current revenue base whilst looking to grow the business footprint within existing accounts
  • Identify new business opportunities and support sales team to close contracts

What are the targeted performances we track

  • Maintain Account Portfolio Revenue
  • Profit Generated
  • Customer Satisfaction


  • 2+ years of experience within Account Management within financial services across OTC Sales, FX Sales, Sales, eSales (FX products), ETF’s, Liquidity pool’s, CFD’s, Prime Brokerage services etc
  • Candidates with more experience would be considered for a Senior Account Manager or Account Lead
  • Demonstrable track record of initiating, managing & monetizing relationships with clients or partners (preferably managing OTC trading for institutions), e.g., examples of acquiring institutional clients, driving business results with clients & partners, drafting documentations & agreements.
  • Excellent command of professional written & oral English, writing & presentation samples are welcome.
  • Proficiency in English

Preferred qualifications (not required)

  • Crypto-specific experience preferably in sales and/ or with exposure to institutions;
  • Exposure to managing multicultural relationships with institutions;
  • Demonstrable track record of building and/ or managing a sales team


  • We offer an attractive compensation package working in a cutting-edge field of Fintech.
  • Huge responsibilities from Day 1. Be the owner of your own learning curve. The possibilities are limitless and depend on you
  • You get to work in a very dynamic environment and be part of an international team
  • You will get to have involvement in developing a brand-new product from scratch alongside with a talented team
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